Tom Gricka

In the landscape of business growth and development, there lies a perennial debate: Should businesses focus more on acquiring new customers or retaining existing ones? While attracting new customers is undoubtedly essential for expanding your market reach, the benefits of customer retention cannot be overstated. Here’s why prioritizing customer retention could be the most strategic …

The Benefits of Customer Retention Over Acquiring New Customers Leer más »

Businesses frequently struggle with cultivating and maintaining customer satisfaction and loyalty. Whether by building trust with new customers, improving relationships with existing ones, or handling complaints from dissatisfied individuals, how customers perceive them is vital. This guide aims to help your business enhance customer relations and ensure smooth communication with the customers crucial to your …

Enhance Customer Communication to Boost Your Business Leer más »

  How to Improve Cashflow and Coast Through Business Lulls   One of the most alluring aspects of the business world is its unpredictable nature. Just as fortune can skyrocket, there comes the almost inevitable business lull, a period where the tides of commerce ebb and the stormy seas seem eerily calm. For many business …

How to Improve Cashflow and Coast Through Business Lulls Leer más »

Flexible Funding, Satisfied Customers Fundible not only holds an A+ BBB accreditation but has been named #1 Business Loans for Customer Satisfaction in Q4, 2023 by Lending Tree A company’s success relies on more than just fulfilling promises. It hinges on ensuring that customers truly recognize and benefit from the delivery of those promises. This …

#1 In Customer Satisfaction Leer más »

Small businesses face unique challenges compared to larger companies. Unlike their larger counterparts, small businesses often rely on team-based models, necessitating strong collaboration for success. With fewer employees, there may be a limited pool of innovative ideas generated. Individuals within small businesses may have to take on multiple roles to accomplish tasks. As a result, …

Team Building Tactics That Actually Work (and What to Avoid) Leer más »

Automation simplifies various aspects of business by automating tasks that would otherwise require manual effort. Examples of automation can be found right in your inbox: the “sorry I missed you” email from a salesperson who just left a voicemail, the birthday coupon from a restaurant, or the reminder from a retailer about the product you …

Streamline Your Small Business with Automation Strategies That Work Leer más »